Thank you for shopping with MixArt.
Since our products are customized, refunds or returns are only accepted under the following conditions:
Eligibility for Refund/Replacement
You may apply for a refund or replacement if:
- You received the wrong product
- The product arrived damaged
- The customization is incorrect due to our error
Non-Refundable Items
- Customized or personalized products (unless the issue is from our side)
- Items damaged due to customer misuse
- Orders canceled after production has started
Process
To request a refund, contact us within 48 hours of receiving your order.
Provide photos/videos for verification.
Email/WhatsApp: mixart2025@gmail.com | +92 3043063110
