About us
Pakistan’s trusted online marketplace for Customized Products
We believe every product tells a story. That’s why we specialize in creating high-quality customized items such as pens, diaries, keychains, water bottles, bracelets, necklaces, card holders, lanyards, cufflinks, and more.
Mixart Help & FAQs
What products does MixArt offer?
MixArt specializes in customized corporate gifts, promotional products, packaging solutions, branded merchandise, gift boxes, apparel, office accessories, and personalized items for businesses and individuals.
How do I place an order?
You can place an order by contacting us through WhatsApp, social media, or by placing your order directly through our website. Simply share your requirements, and our team will guide you through the process.
Is there a minimum order quantity?
The minimum order quantity depends on the product. Some items can be ordered individually, while others require a minimum quantity. Contact us for product-specific details.
Do I need to pay an advance?
Yes. For orders over Rs. 4,000, a 20%–50% advance payment is required to confirm your order. The remaining balance is payable before dispatch or upon completion, depending on the order.
How long does production take?
Production time varies depending on the product, quantity, and customization. Most orders are completed within 3–10 business days after design approval and advance payment.
Do you provide design assistance?
Yes! Our design team can help create or adjust your artwork to ensure your customized products look professional.
What are your delivery charges?
- FREE delivery on orders with an invoice value of Rs. 3,000 or above.
- Orders below Rs. 3,000 are charged a standard delivery fee of Rs. 300 anywhere in Pakistan.
Do you deliver across Pakistan?
Yes, we deliver to all major cities and most locations across Pakistan through trusted courier services.
Can I cancel or modify my order?
Orders can only be modified or canceled before production begins. Once customization has started, cancellations or changes may not be possible.
What payment methods do you accept?
We accept:
- Bank Transfer
- JazzCash
- EasyPaisa
- COD
Can I order customized products with my company logo?
Absolutely! We specialize in logo printing, engraving, embroidery, UV printing, DTF printing, laser engraving, and other branding methods depending on the product.
Do you offer bulk or corporate discounts?
Yes. We provide special pricing for bulk orders, corporate gifting, promotional campaigns, and reseller partnerships.
What if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product. We’ll review the issue and work with you to provide an appropriate solution.
How can I contact MixArt?
You can reach us through:
- WhatsApp: +92 304 3063110
- Website: https://mixart.shop
- Facebook & Instagram: @mixart.shop
